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Working with Aboriginal and Torres Strait Islander peoples

Temporary CDP arrangements

Information for individuals

CDP services will gradually return to normal when biosecurity-related travel restrictions are lifted in each state and territory, beginning with the Northern Territory and Western Australia on 6 June 2020. Initially, CDP providers will start to re-engage with job seekers to refresh job plans and participate in appointments online or on the phone. No suspensions or penalties will be applied to CDP job seekers for not meeting requirements as CDP services gradually resume.

CDP job seekers in other regions must continue with current arrangements until further advised:

  • The requirement for any face-to-face CDP activities, services and appointments for job seekers are suspended. If you would like to request face-to-face services, these may be provided only in exceptional circumstances and only where consistent with health advice.
  • Any existing suspensions and penalties for CDP job seekers have been lifted.
  • CDP service providers will not apply any job seeker compliance action, such as suspensions or financial penalties, while the restrictions are in place.

All CDP job seekers still need to report to Centrelink as normal. This includes reporting any income/hours worked to receive income support. For more information see: How to report and manage your payment.

For more information you can contact your CDP provider.

Information for providers

CDP services will gradually return to normal when biosecurity-related travel restrictions are lifted in each state and territory, beginning with the Northern Territory and Western Australia on 6 June 2020. Initially, CDP providers will start to re-engage with job seekers to refresh job plans and participate in appointments online or on the phone. No suspensions or penalties will be applied to CDP job seekers for not meeting requirements as CDP services gradually resume. All CDP services must continue to be informed by documented up-to-date risk plans and be consistent with advice from health authorities.

Providers in other regions must continue with current arrangements until further advised:

  • All face-to-face CDP activities, services and appointments for participants are suspended.
  • CDP services and appointment should be delivered over the phone, online, through videoconference or other arrangements that do not require face-to-face contact.
    • Only in exceptional circumstances where it is necessary for a job seeker or participant to receive face-to-face servicing should this occur. Job seeker attendance is voluntary. Servicing must be delivered consistent with work, health and safety requirements with specific reference to advice from health authorities. NIAA is working closely with CDP providers to identify what exceptional circumstances may require them to provide face-to-face servicing.

While these arrangements are in place, the Government is providing a monthly set payment to CDP providers in lieu of activity‐based payments during the COVID-19 pandemic and the transition back to pre-COVID-19 servicing.

This amount has been determined with reference to previous payment periods and set at a level to enable providers to:

  • continue to provide CDP services
  • maintain CDP infrastructure
  • remain financially viable and maintain ongoing employment of all staff
  • play role in the day‐to‐day life of remote communities during this period of uncertainty.

CDP providers will be required to quickly recommence full service delivery, when it is appropriate to do so.