CDP Regions have resumed full servicing arrangements.
This means CDP providers are delivering face-to-face appointments and services to job seekers consistent with advice of health authorities and any state, territory or local community travel restrictions. CDP providers will continue to tailor their support by offering services online and/or over the phone where required to suit individual job seeker circumstances.
Job seeker are required to meet their mutual obligation requirements and report their income (including nil income) to Services Australia (Centrelink).
For more information see: How to report and manage your payment.
Information for CDP providers
CDP providers should stay up to date with the advice and directions of health authorities in the regions they service. Delivery of CDP services must continue to follow advice published by the Australian Government Department of Health, Safe Work Australia, and by relevant state or territory health authorities.
CDP providers should continue to work with job seekers, communities and local employers to review face-to-face activities and seek to develop new opportunities tailored to the community and local workforce needs.
If a job seeker is unwell or is required to self-isolate, they should self-isolate and NOT attend any face-to-face servicing and seek medical advice. Providers should advise job seekers accordingly and not take compliance action.
Information for CDP job seekers
CDP job seekers should:
- attend appointments and activities with their CDP provider to meet their requirements and update their job plan to access a range of assistance, such as preparing resumes and job applications, referral to jobs and relevant support services.
- contact their CDP provider if unwell or required to self-isolate and NOT attend face-to-face appointments or activities.
Job seekers will continue to be able to seek a temporary exemption from mutual obligation requirements from Services Australia (Centrelink) for relevant circumstances, including cultural and health reasons.
For more information contact your CDP provider.