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Aboriginal and Torres Strait Islander people are advised that this website may contain images and voices of deceased people.

Contact us

Getting in touch with us

Helping you connect

If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for 1300 362 072
  • Speak and Listen users phone 1300 555 727 then ask for 1300 362 072
  • Internet Relay users connect to the National Relay Service then ask for 1300 362 072

General enquiries

The NIAA will respond to your enquiries during business hours (9:00 am to 5:00 pm AEST/AEDST Monday to Friday). 

Toll free number for nearest NIAA Regional Office: 1800 079 098 or fill out our contact form below.

Media enquiries


Website enquiries

For enquiries or comments about our website use the contact form below.


To email NIAA officers use: as the email format.

To email Regional Office staff use: as the email format.

More information including senior staff contacts is available on the Government Online Directory.

Feedback and complaints

For complaints regarding the operations of the National Indigenous Australians Agency please use the Complaints page.

For information relating to submitting a public interest disclosure please refer to the Public Interest Disclosure page.

Compensation for Detriment Caused by Defective Administration (CDDA Scheme)

To apply for compensation for detriment caused by defective administration (CDDA) to the National Indigenous Australian Agency, complete the CDDA claim form and attach all relevant documentation to support your claim.

You can either mail, or email your claim to us, at the address or email contained on the front page of the form:
Chief Executive Officer
National Indigenous Australian Agency
Charles Perkins House 16 Bowes Place
Phillip ACT 2606 GPO Box 2191
Canberra ACT 2601

For further information on the CDDA Scheme and to submit a claim for compensation under this scheme please refer to Applying for Compensation for Detriment Caused by Defective Administration.

NIAA ABN and addresses

ABN: 30 429 895 164

Postal address

National Indigenous Australians Agency
PO Box 2191
Canberra ACT 2600

Street address

National Indigenous Australians Agency
Charles Perkins House
16 Bowes Place
Woden ACT 2606

Regional Offices

Phone any of our regional offices toll free: 1800 079 098.

View all regional office addresses.

More information about our regional offices is available on

Territories Stolen Generations Redress Scheme

Phone our Territories Stolen Generations Redress Scheme line toll free: 1800 566 111


Write: Territories Stolen Generation Redress Scheme, Reply Paid 83394, Canberra GPO ACT 2601

More information about the Scheme is available on the Territories Stolen Generations Redress Scheme.

This subject may be very hard to read or talk about. It may bring up difficult feelings and memories. 24/7 Support Services are available.

Fraud reporting

The NIAA has zero tolerance for fraudulent and corrupt behaviour. We take all allegations of fraud seriously.

To find out more, our Fraud and Corruption Control System shows how we prevent, detect and respond to fraud and corruption.

To report suspected fraud or corrupt behaviour, we encourage you to:

  • contact us by phone on (02) 6152 3020
  • send an email to the Fraud helpdesk at
  • contact us by mail:
    Fraud Control Officer
    National Indigenous Australians Agency
    PO Box 2191
    Canberra ACT 2600

Freedom of Information

All Freedom of Information (FOI) enquiries and requests can be directed to our FOI Officer.


See: Freedom of Information

Graduate Program

For information on the NIAA Graduate Program contact:

Phone: 6215 1000

See: Graduate Program

Contact form

Use this form for feedback or an enquiry.

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