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Working with Aboriginal and Torres Strait Islander peoples

Contact Us

The National Indigenous Australians Agency (NIAA) was established on 1 July 2019. Prior to this the functions of the Agency were delivered by the Department of the Prime Minister and Cabinet (PM&C). Please be aware that while we work through this transition some content may reference PM&C. Some links may also direct you to the PM&C website where services are still provided by the Department.


We’ll respond to your enquiries during business hours (9:00 am to 5:00 pm AEST/AEDST Monday to Friday).

You can also visit the NIAA Contact Us page

Toll free number for nearest NIAA Regional Office: 1800 079 098

Online: use the contact form below.

Media enquiries


Website enquiries

For enquiries or comments about our website use the contact form below.

Services available to assist you to contact us

If you are a non-English speaking person, we can help through the Translating and Interpreter Service (TIS) on 131 450.

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for 1300 362 072
  • Speak and Listen users phone 1300 555 727 then ask for 1300 362 072
  • Internet Relay users connect to the National Relay Service then ask for 1300 362 072


Postal address

National Indigenous Australians Agency
PO Box 2191
Canberra ACT 2600

Street address

Our main office ;is located in Canberra at the following address:

Charles Perkins House
16 Bowes Place
Woden ACT 2606


To email departmental officers use the format:

To email Regional Office staff use the format:

More information including senior staff contacts is available on the Government Online Directory.

Regional Offices

Phone any of our regional offices toll free: 1800 079 098.

View all regional office and postal addresses.

More information about our regional offices is available on

Territories Stolen Generations Redress Scheme

Phone our Territories Stolen Generations Redress Scheme line toll free: 1800 566 111


Write: Territories Stolen Generation Redress Scheme, Reply Paid 83394, Canberra GPO ACT 2601

More information about the Scheme is available on the Territories Stolen Generations Redress Scheme page.

This subject may be very hard to read or talk about. It may bring up difficult feelings and memories. 24/7 Support Services are available.

Feedback and Complaints

For complaints regarding the operations of the National Indigenous Australians Agency please use the Complaints page.

For information relating to submitting a public interest disclosure please refer to the Public Interest Disclosure page.

Compensation for Detriment Caused by Defective Administration (CDDA Scheme)

To apply for compensation for detriment caused by defective administration (CDDA) to the National Indigenous Australian Agency, complete the CDDA claim form and attach all relevant documentation to support your claim.

You can either mail, or email your claim to us, at the address or email contained on the front page of the form:
Chief Executive Officer
National Indigenous Australian Agency
Charles Perkins House 16 Bowes Place
Phillip ACT 2606 GPO Box 2191
Canberra ACT 2601

For further information on the CDDA Scheme and to submit a claim for compensation under this scheme please refer to Applying for Compensation for Detriment Caused by Defective Administration.

Report fraud or corruption by NIAA employees

The NIAA has a low tolerance for fraud, we recognise that not all fraud risks can be avoided or prevented. However, we do not tolerate dishonest or fraudulent behaviour and will take all reasonable steps necessary to prevent, detect and respond to fraud and corruption. We take all allegations of fraud seriously.

To find out more, our Fraud and Corruption Control System shows how we prevent, detect and respond to fraud and corruption.

If you suspect or know about fraudulent or corrupt activity by an NIAA employee, service provider or contractor, contact the Program Compliance and Fraud Branch by:

  • phoning our hotline on (02) 6152 3020
  • emailing and/or, or
  • contact us by mail at:
    • Fraud Control Officer
      National Indigenous Australians Agency
      PO Box 2191
      Canberra ACT 2600

All reports are treated as strictly confidential. Information you provide will help ensure the integrity of the NIAA.

Freedom of Information

All Freedom of Information (FOI) enquiries and requests can be directed to our FOI Officer.


See: Freedom of Information

Graduate Program

For information on the NIAA Graduate Program contact:

Phone: 6215 1000

See: Graduate Program

Australian Business Number (ABN)

30 429 895 164

Contact form

This site does not provide for secure transmission of information across the Internet. If you prefer, you can print this form and send it by mail to our postal address.

Part A: Personal Information (optional)
Part B: Your Feedback