Evaluation of the Indigenous Business and Employment Hubs program: Final Report

This report presents Nous Group’s (Nous) evaluation of the Indigenous Business and Employment Hubs program (the hubs program). Nous was commissioned by the National Indigenous Australians Agency (the NIAA) to conduct an independent process and outcomes evaluation of the hubs program, to understand whether the program is appropriately supporting First Nations businesses to start up and grow.

The evaluation was conducted from October 2023 to December 2024. This report showcases the key findings from the evaluation, triangulated from analysis of:

• interviews with a range of stakeholders, including hub clients – First Nations people who access support through the hubs program - hub staff, partners, government representatives and community representatives
• results from a survey completed by hub clients
• hub contracts, performance reports and other documentation provided by the NIAA and hub providers to the Nous evaluation team (the evaluation team)
• quantitative analysis of the program’s funding data and client numbers to support the value for money assessment.

Read the full Final Report or a summary report from the download links below.