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Working with Aboriginal and Torres Strait Islander peoples

Youpla Support Program

The Youpla Group also called the Aboriginal Community Benefit Fund (ACBF) sold funeral insurance to First Nations People.

When it collapsed in March 2022, many people could no longer pay for Sorry Business.

From 1 July 2024, the Australian Government will provide resolution payments through the Youpla Support Program.

Eligibility

If you paid for a Youpla Group policy you may be eligible for a resolution payment.

The Youpla Group policy must have been active any time on or after 1 August 2015.

You can find out whether you are eligible after 1 July 2024.

We are unable to tell you if you are eligible before then.

Resolution Payments

The resolution payment will be 60 per cent of the money you paid to the Youpla Group for the policy.

The maximum value is the policy limit.

If you are eligible, you can choose between a funeral bond or a cash payment.

A funeral bond is like a savings account. Money that goes into a funeral bond can only be used to pay for a funeral. The company that provides the funeral bond will be regulated by Government.

If you do not want a funeral bond, you can ask for a cash payment instead.

If you are eligible, you can also receive free financial counselling. This will explain the funeral bond and the cash payment and give you information to help you  make a decision.  

Need help

If you are eligible for the Youpla Support Program, you will be able to get free financial counselling. It will give you information to help you decide whether to take the funeral bond or cash payment.

If a loved one passes away before 1 July 2024 the family may be eligible for the Youpla Group Funeral Benefits Program. The person who passed away must have had a Youpla Group policy that was active any time on or after 1 April 2020. For more information visit: treasury.gov.au/youpla.

Application information

We will provide more information about how to apply from 1 July 2024.

Applications for the Youpla Support Program will close on 30 June 2026.

More support

13YARN

13YARN is a crisis support line for First Nations people who are feeling overwhelmed or having difficulty coping.

13YARN offers a confidential one-on-one yarning opportunity with a Lifeline-trained First Nations Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.

You can call 13YARN on 13 92 76.

Subscribe for updates on the Youpla Support Program

To receive updates on the Youpla Support Program register your interest by adding your details below.

For more information about how the National Indigenous Australians Agency (NIAA) protects your personal information, read our Privacy Policy (opens in a new window) or contact privacy@niaa.gov.au.

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The NIAA will use your personal information in this form to provide you with email updates about the Youpla Support Program.

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If you need more information, you can email youpla@niaa.gov.au.